Department Directory

Customer Service: (818) 238-3700
Hours: 7:30 am to 5:00 pm, Monday through Friday, excluding holidays

BWP Emergency Services: (818) 238-3778
Electric Engineering: (818) 238-3575
Water Engineering: (818) 238-3500
Residential Rebates: (818) 238-3730
Business Rebates: (818) 238-3638
BWP Management: (818) 238-3550

Contact Form

Phone: (818) 238-5851

Phone: (818) 238-5880

Accounts Payable: (818) 238-5495
Accounts Receivable: (818) 238-5500
Accounting/Budget/Revenue: (818) 238-5500
Current Bid Opportunities: (818) 238-5466
Purchasing: (818) 238-5466

Phone: (818) 238-5080
Technology Help Desk: (818) 238-5130 

Administration: (818) 238-5300
Aquatic Programs: (818) 238-5391
Art in Public Places: (818) 238-5300
Burbank Volunteer Program: (818) 238-5370
Cultural Arts: (818) 238-5397
Field Conditions Hotline: (818) 238-1970
Forestry Services: (818) 238-5304
Park Facilities Information: (818) 238-5300
Park Reservation Permits: (818) 238-5300
Recreation Guide: (818) 238-5385
Senior and Human Services: (818) 238-5353
Senior Nutrition Services: (818) 238-5357
Sports Programs: (818) 238-5330
Starlight Bowl: (818) 238-5300
Youth and Teen Programs: (818) 238-5390

Buena Vista Branch: 
300 N. Buena Vista Street, Burbank, CA 91505
Branch phone: (818) 238-5620

Northwest Branch: 3323 W. Victory Blvd., Burbank, CA 91505
Branch phone: (818) 238-5640

Main Phone: (818) 238-3915
For after hour emergencies, call (818) 238-3778 or (818) 238-3000
Recycle Center: (818) 238-3900

City Attorney: (818) 238-5709 Fax: (818) 238-5724

Main Office: (818) 238-5750

Main Office: (818) 238-5800
Community Assistance Coordinator: (818) 238-5795
Public Information Office: (818) 238-5840

Building and Safety: (818) 238-5220
Business Licenses and Taxes: (818) 238-5280
Code Enforcement: (818) 238-5225
Economic Development: (818) 238-5180
Housing Development: (818) 238-5160
Planning: (818) 238-5250

For emergencies, call 911

General Inquiries: (818) 238-FIRE (3473)
[email protected]

Office of the Fire Chief: (818) 238-3480

For Public Information Officer (PIO)/media inquiries: 
Battalion Chief Dave Burke (818) 238-3381

EMS Membership Program: (818) 238-3486  
[email protected]

Emergency Preparedness: readyburbank.org

Administration: (818) 238-5026
BEST Program: (818) 238-5324
Human Resources: (818) 238-5031
Job Descriptions: (818) 238-5009
Labor Relations: (818) 238-5026
Livescan: (818) 238-5340
Organization Charts: (818) 238-5009
Workers' Compensation: (818) 238-5010
Salary Listings/MOUs: (818) 238-5026
Youth Employment: (818) 238-5324

Main phone: (818) 238-3000
For emergencies call: 911

Contact Form